{"id":752,"date":"2020-04-10T08:43:24","date_gmt":"2020-04-10T08:43:24","guid":{"rendered":"https:\/\/nidewintech.com\/customer-care\/"},"modified":"2023-07-13T08:55:29","modified_gmt":"2023-07-13T08:55:29","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/nidewintech.com\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; wpex_fixed_bg=&#8221;fixed&#8221; css=&#8221;.vc_custom_1589787503208{background-image: url(https:\/\/nidewintech.com\/wp-content\/uploads\/2020\/05\/Banner-servizi.jpg?id=1188) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_position=&#8221;center center&#8221; min_height=&#8221;400px&#8221; visibility=&#8221;hidden-phone&#8221;][vc_column][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; min_height=&#8221;400px&#8221;][vc_column]<style> style=\"height:80px;\"<\/style><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:80px;\"><\/div><style>.vcex-heading.vcex_69e00065c8bbf{color:#9f4f3e;font-size:35px;font-weight:300;text-transform:capitalize;}@media (max-width:1024px){.vcex-heading.vcex_69e00065c8bbf{font-size:30px;}}@media (max-width:959px){.vcex-heading.vcex_69e00065c8bbf{font-size:30px;}}@media (max-width:767px){.vcex-heading.vcex_69e00065c8bbf{font-size:25px;}}@media (max-width:479px){.vcex-heading.vcex_69e00065c8bbf{font-size:25px;}}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-text-center vcex_69e00065c8bbf\"><span class=\"vcex-heading-inner wpex-inline-block\">NIDE WINTECH<\/span><\/h1><style>.vcex-heading.vcex_69e00065c90b3{font-size:22px;font-weight:300;}@media (max-width:1024px){.vcex-heading.vcex_69e00065c90b3{font-size:20px;}}@media (max-width:959px){.vcex-heading.vcex_69e00065c90b3{font-size:20px;}}@media (max-width:767px){.vcex-heading.vcex_69e00065c90b3{font-size:18px;}}@media (max-width:479px){.vcex-heading.vcex_69e00065c90b3{font-size:18px;}}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-text-center wpex-italic vcex_69e00065c90b3\"><span class=\"vcex-heading-inner wpex-inline-block\">Customer Care<\/span><\/h2><div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[vc_column_text font_size=&#8221;d:18px|tl:18px|tp:18px|pl:15px|pp:15px&#8221; font_weight=&#8221;300&#8243;]\nNide Wintech stands out not only for its high efficiency and exceptional quality of the machines, but also for its <strong>excellent after-sales service<\/strong>.<br \/>\n<strong>It is a priority for us to offer assistance to our customers even after the system is supplied.<\/strong>\u00a0The fundamental purpose is to preserve the efficiency of the machinery over time: this allows our systems to last a long time and, when necessary, to be reconditioned for new generations of products.<br \/>\n<strong>Our staff is trained internally in the company<\/strong>, in order to be able to guarantee an intervention carried out by personnel who have specific knowledge of the system.\u00a0<strong>Our assistance can ensure minimum downtime and remote online diagnostics 24\/7.<\/strong><br \/>\n[\/vc_column_text]<style> style=\"height:100px;\"<\/style><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:100px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-truck\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">AFTER SALE-SERVICE<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-phone\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">REMOTE ASSISTANCE H24<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-cogs\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">SPARE PARTS<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-handshake-o\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">TRAINING<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-trophy\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">INDUSTRY 4.0<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-6&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center equal-height-content\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:#9f4f3e;font-size:35px;\"><span class=\"ticon ticon-globe\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\" style=\"color:#9f4f3e;--wpex-hover-heading-link-color:#9f4f3e;\">CONSULTING<\/h2><\/div><\/div>[\/vc_column][vc_column]<style> style=\"height:60px;\"<\/style><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:60px;\"><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; wpex_fixed_bg=&#8221;fixed&#8221; css=&#8221;.vc_custom_1589787503208{background-image: url(https:\/\/nidewintech.com\/wp-content\/uploads\/2020\/05\/Banner-servizi.jpg?id=1188) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_position=&#8221;center center&#8221; min_height=&#8221;400px&#8221; visibility=&#8221;hidden-phone&#8221;][vc_column][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; min_height=&#8221;400px&#8221;][vc_column][vc_column_text font_size=&#8221;d:18px|tl:18px|tp:18px|pl:15px|pp:15px&#8221; font_weight=&#8221;300&#8243;] Nide Wintech stands out not only for its high efficiency and exceptional quality of the machines, but also for its excellent after-sales service. It is a priority for us to offer assistance&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Care | Nide Wintech Automation<\/title>\n<meta name=\"description\" content=\"Nide Wintech stands out not only for its high efficiency and exceptional quality of the machines, but also for its excellent after-sales service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nidewintech.com\/servizi-wintech\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Care | Nide Wintech Automation\" \/>\n<meta property=\"og:description\" content=\"Nide Wintech stands out not only for its high efficiency and exceptional quality of the machines, but also for its excellent after-sales service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nidewintech.com\/servizi-wintech\/\" \/>\n<meta property=\"og:site_name\" content=\"Nide Wintech Automation - 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